Terms and Conditions
Welcome to Travelophila! By accessing or using our services, you agree to comply with the terms and conditions outlined below. These terms govern your use of our website and services, including tour, travel, and trekking packages. Please read them carefully before making any booking or engaging with our platform.
1. Bookings and Payments:
1.1 Booking Confirmation: A booking is confirmed after you make an advance payment of ₹10,000. This may vary based on the group size. Along with the payment proof, please share your Aadhar card and an email ID for confirmation.
1.2 Second Payment: The second payment should be made before arrival, and it should equal 50% of the total tour cost. After this payment, details of the vehicle and other arrangements will be shared.
1.3 Final Payment: The final payment is to be made after reaching the first stay point on the tour.
1.4 Cancellation Policy:
Cancellations made 25 days or more before the departure date will incur a 15% cancellation fee on the total tour cost.
Cancellations made 15-25 days before departure will incur a 25% cancellation fee on the total tour cost.
Cancellations made 7-15 days before departure will incur a 50% cancellation fee on the total tour cost.
Cancellations made 0-7 days before departure will incur a 100% cancellation fee on the total tour cost.
If activities or tours are canceled due to unforeseen circumstances like government policies, health hazards, or extreme weather, no refunds will be issued, but alternate options may be provided.
1.5 Refund Policy: Any applicable refunds will be processed within 7-10 business days from the date of cancellation.
2. Responsibilities and Liabilities:
2.1 Client Responsibilities:
Clients are required to provide accurate personal information during booking. It is your responsibility to carry valid identification, necessary permits, and travel documents.
2.2 Travelophila Responsibilities:
We strive to ensure your trip is executed as per the itinerary. However, Travelophila is not liable for delays, cancellations, or changes due to natural disasters, political disruptions, or unforeseen circumstances.
2.3 Health and Safety:
Participation in trekking or adventure activities is at your own risk. Clients must ensure they are physically fit to undertake the activities listed in the itinerary. Travelophila will not be held responsible for any injuries, health issues, or accidents during the tour.
3. Changes to Itinerary:
3.1 Travelophila reserves the right to modify itineraries due to weather conditions, safety concerns, or other unavoidable circumstances.
3.2 Any additional expenses incurred due to such changes will be borne by the client.
4. Use of Media:
4.1 Travelophila may use photographs, videos, and testimonials from tours for promotional purposes.
4.2 If you object to the use of your photographs or videos, you must notify us in writing before the conclusion of the tour.
5. Prohibited Conduct:
5.1 Clients are expected to respect local cultures, communities, and the environment during the tour.
5.2 Any unlawful, disruptive, or inappropriate behavior may result in immediate termination of your participation without a refund.
6. Force Majeure:
Travelophila shall not be held liable for any failure to perform its obligations due to events beyond its control, including natural disasters, strikes, political unrest, or pandemics.
7. Intellectual Property:
All content on the Travelophila website, including text, images, and branding, is the intellectual property of Travelophila and may not be used or reproduced without prior written consent.
8. Dispute Resolution:
8.1 Any disputes arising from these terms and conditions will be subject to the exclusive jurisdiction of courts in [Insert Jurisdiction].
8.2 Clients are encouraged to resolve any disputes amicably by contacting our support team.
9. Amendments to Terms and Conditions:
Travelophila reserves the right to update or modify these terms and conditions at any time. The latest version will always be available on our website, and continued use of our services signifies acceptance of the updated terms.